Terms & Conditions
Last updated: May 2026
1. About Adgent
Adgent is an AI-powered ad simulation tool for the Indonesian market. It helps marketers, business owners, and content creators understand how different audience segments may respond to their advertising copy — before publishing.
By using Adgent, you agree to these Terms & Conditions. We encourage you to read through before getting started — if you have any questions, feel free to reach out at support@adgentapp.com.
2. Service & Limitations
Adgent uses AI agents to simulate audience reactions. All simulation results — including scores, sentiment, CTR predictions, and share rates — are AI-estimated and directional in nature. They are not calibrated to real advertising platform data and should not be treated as guaranteed performance predictions.
Use Adgent as a creative quality filter and directional signal — not as a guarantee of real-world campaign performance.
We reserve the right to update, improve, or modify the simulation methodology at any time to improve accuracy.
3. Subscriptions & Billing
Adgent offers a free trial and three paid subscription tiers: Starter (Rp 99.000), Pro (Rp 349.000), and Advanced (Rp 999.000).
- All subscriptions are billed manually — there is no automatic renewal or auto-charge
- Each subscription gives you a simulation quota valid for 30 days from the date of payment
- Payments are processed securely through a licensed payment gateway
- Prices are in Indonesian Rupiah (IDR) and inclusive of applicable fees
4. Simulation Quota
Your simulation quota is valid for 30 days from your payment date. Each plan gives you a set number of simulations to use within that active period.
Unused simulations refresh when you renew — they don't carry over to the next period. We recommend spreading your simulations across the month to get consistent value from your plan.
- A/B test mode uses 2 simulation credits per run
- Free trial includes 3 total simulations with no expiry
- Quota resets to your plan's full amount upon renewal
5. Refund Policy
Because Adgent is a digital service that is immediately accessible upon payment, we do not offer refunds once a subscription has been activated.
However, if you experience a technical issue that prevents you from accessing the service, please contact us at support@adgentapp.com within 7 days of payment and we will review your case.
6. Acceptable Use
You agree not to use Adgent to simulate content that is:
- Illegal, harmful, or discriminatory
- Designed to deceive or defraud consumers
- In violation of Indonesian advertising standards
We reserve the right to suspend accounts that violate these terms without prior notice.
7. Data & Privacy
Your simulation data — including the ad copy you test and results generated — is stored securely and associated with your account only. We do not sell, share, or use your simulation data for any purpose other than providing the service to you.
We use Google OAuth for authentication. By signing in, you agree to Google's terms of service in addition to ours.
8. Intellectual Property
All content, design, and technology that makes up Adgent is owned by Adgent and protected by applicable intellectual property laws. You may not copy, reproduce, or resell any part of the service without written permission.
The ad copy you submit for simulation remains your intellectual property.
9. Changes to These Terms
We may update these Terms & Conditions from time to time. We'll update the "Last updated" date at the top when we do. Continued use of Adgent after changes means you accept the updated terms.
Questions?
If you have any questions about these terms or need support, reach out to us at support@adgentapp.com. We typically respond within 1–2 business days.